Terms and Conditions
Using this Website indicates that you accept our terms and conditions, regardless of whether or not you choose to register with us. If you do not accept these terms and conditions, do not use this Website.
Exclusive Services
One-to-one styling sessions
One-to-one measure guide
After sales support
Your status
By placing an order through our site, you warrant that:
· You are legally capable of entering into binding contracts, and
· You are at least over 18 years old.
Price and Payment
The price payable for the Products shall be as shown on the Website. Prices advertised on the Website excludes delivery charges except where free postage is offered. Delivery charges are shown separately when ordering and must also be paid in advance.
Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.
Prices are subject to change without notice, but changes will not affect orders that have been placed.
Payment for all Products must be by credit or debit card. We accept payment with Visa, Visa Debit, Mastercard, Solo, Maestro, Electron and Laser Card. We also accept payments via PayPal. Please note, payment by PayPal incurs 3% surcharge of your total purchase.
All prices advertised are subject to changes without notice.
Only one promotion code can be used per order on promotional items.
Shipping and Delivery
We only ship to confirmed payment addresses and can only send to alternative addresses only If approved through our customer services.
Please note, combined shipping fee is calculated by weight.
Shipment to the US takes about 7-15 working days and about 10-30 working days to other countries depending on customs, transit times and weather.
If items were not received wining 30 working days, please contact our customer service immediately.
International shipping may incur further charges like Import Duties
Limitation of Liability
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
o Strikes, lockouts or other industrial action.
o Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
o Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
o Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
o Impossibility of the use of public or private telecommunications networks.
o The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
Returns and Refunds
We accept returns made within 14 days of receipt of goods. However, all customers are required to inform us of any such intention within 5 days of receiving goods. Please note, returns will only be accepted if items are unused, unworn, unwashed, in original packaging, with all tags/labels attached and suitable for re-sale. Please note, all returns are inspected for the above criteria and if this is not met, items will be returned back to the customer. Please note, postage costs are non-refundable. If you change your mind after your order is dispatched or wish to exchange your item for a different size/colour/design, then additional postage costs will be required.
